How do I book an appointment with a doctor?
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You can book an appointment by selecting a doctor, choosing an available date and time, and submitting your appointment request through Aarogyam.
Do I need an account to book an appointment?
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Yes. You can browse doctors and healthcare information without an account, but you need to be logged in as a patient to book and manage appointments.
Can I cancel my appointment?
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Yes. Logged-in patients can view their upcoming appointments from their dashboard and cancel an appointment when cancellation is permitted.
Can I upload my medical reports?
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Yes. Aarogyam allows patients to request healthcare services directly from available service providers. Depending on the service, this may include diagnostic tests, patient care, transportation, equipment and other healthcare support.
Can I book healthcare services without visiting a doctor?
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Yes. Aarogyam allows patients to request healthcare services directly from available service providers. Depending on the service, this may include diagnostic tests, patient care, transportation, equipment and other healthcare support.
What types of healthcare service providers are available?
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Aarogyam connects patients with different types of healthcare service providers, including diagnostic centres, nursing and patient care providers, patient companions, pharmacies, medical equipment providers, physiotherapy services, home healthcare providers, ambulance and patient transport services, and other healthcare support providers.
How do I request a healthcare service?
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Select the healthcare services you need, choose an available service provider that offers those services, select your preferred service date and provide any relevant information. Your request can then be submitted through Aarogyam.
Can I make online payments through Aarogyam?
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Yes. Where online payment is required, patients can complete the payment process through the available payment option associated with their appointment or healthcare service.
Can I see my appointments and service requests later?
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Yes. Logged-in patients can use their patient dashboard to view their appointments, healthcare service requests and related information.
Are healthcare providers verified?
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Aarogyam displays healthcare providers that have been reviewed and approved through the platform's provider management process. Only active and approved providers are made available for relevant public services.
